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Sr. Customer Success Manager (Mandarin)
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- Job Description Summary: Help shoppers, retailers, and the planet Forward-thinking retailers retain revenue, reduce costs, raise shopper lifetime value, and enhance sustainability with Happy Returns’ returns software and reverse logistics.
- Retailers like Everlane, Lands End, and REVOLVE partner with Happy Returns to make returns beautiful for their business, shoppers, and the planet.
- As a Sr. Customer Success Manager, you have a substantial impact being responsible for ensuring that our new and existing retailer partners have the best experience possible with Happy Returns.
- Work cross-functionally with key departments including Product, Operations, Support, Finance and more to effectively resolve merchant issues, communicate retailer needs
- Passion for the problem Happy Returns is solving and interested in learning the world of returns and reverse logistics
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