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Sr. Customer Experience Generalist
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Full-time
- You will report to Customer Experience Manager.
- Manage variation of incoming volume (Phone, Fax, e-mail, EDI etc.)
- Work out of multiple customer portals and internal ERP systems, while simultaneously using communication channels (email/chat/phone).
- Facilitating discussions between supplier, customer and sales to develop solutions Quality/Process Improvement
- Well-rounded knowledge of complex manufacturing (e.g. automotive, aerospace, etc
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