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Sr Client Representative (Hybrid Or Local Remote Only)
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$49.26 - $82.1 an hour
Full-time
Remote
- The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid.
- The California ISO's function is often compared to that of air traffic controllers.
- It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others.
- Provides customer care through phone support, issue management (CIDI), email, web inquiries and the Customer Support Desk/Real Time Operations.
- Seeks to continuously improve customer phone management, CIDI management, self-help capability and communications including external change management communications and quality.
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