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Specialty Svcs Pt Navigtr
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$21.3 - $25.05 an hour
Full-time
- POSITION SUMMARY: The Patient Specialty Services Navigator is responsible for being a dedicated point of contact to support patients through the health system for labs, procedures, office visits and exams, radiology studies, specialty referrals, insurance pre-certifications and authorizations for medications and appointments, completing insurance appeals, coordinating care with social support services and assisting with financial assistance for pharmaceutical and charity care programs.
- Acts as a liaison between insurance companies and patients by initiating financial counseling prior to service when coverage/authorization problems are identified.
- The Patient Specialty Services Navigator is dedicated to elevating the patient experience through their care journey.
- REQUIRED QUALIFICATIONS: Education: High School/GED Experience: 2 years of working experience in healthcare financial services, insurance authorization, insurance verification, appeals, billing, registration, or MOA/CMA role.
- 2 years of working knowledge of reading, analyzing, and extracting documentation in patient medical charts to complete pre-certifications, pharmaceutical authorizations, procedure and testing authorizations, and the insurance appeals.
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