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Special Immigration Visa - Team Lead (C)
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- SIV Team Lead. The contractor shall provide a SIV team lead who shall be responsible for workload prioritization, SIV team staffing, and coordination with A&S, Policy, State, and DLA leadership.
- The contractor is also responsible for developing, tracking and reporting of metrics and SIV workload updates, to include State Department and DLA priorities and issues.
- Build and/or use the web-based systems and portals to facilitate SIV, refugee referral, and relocations data collection, verification, input, and transmittal to DoS representatives and/or DoS systems.
- Provide administrative support for all phases of the SIV process, refugee referral and relocations processes, to include telephonic, web and email-based interactions with DoD contractors who may have employed SIV applicants, DoD officials who refer individuals to USRAP or otherwise vouch for these individuals, and DoD personnel who seek relocation assistance out of Afghanistan for their eligible family members through Enduring Welcome.
- Provide vendor engagement, on-boarding, training, and helping vendors become familiar with the vendor's role in the Rabbit portal and other web-based platforms; the DAS-T technical support contractor, managed by the Defense Logistics Agency (DLA) and Defense Pricing and Contracting (DPC), will assist with training contractor employees to assist vendors in using the SIV portal.
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