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Software Product Manager, CRM
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- The Software Product Manger role will oversee the overall health, direction, and execution of a specific First Command Software Platform (i.e., Salesorce.com).
- Lead an effective team dedicated to fulfilling First Command’s mission to our Clients and Field through highly successful program implementation, team engagement, and continuous improvement; create a culture of transparency and communication throughout the organization.
- Collaborate with the Business Architect, Solution Architects, Epic Owners to ensure the development, design, and implementation for seamless integration of different functional modules.
- Articulate vision and business value of building, supporting, and developing the CRM platform by directing the analysis of initiative requests for development, analyzing feasibility and effort/cost balance; report back to platform LPM, EPIC Owners, and ELT
- Work cross-functionally with Enterprise Architecture, UX, QA, marketing, sales, support, implementation, and other stakeholders and deliver on a shared vision of success.
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