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Software Development Engineer, Gen AI, Ballista
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Full-time
- We currently use native AWS technologies like Lambda, API GW, Node Js in our stack.
- Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
- The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.
- Key job responsibilities Design, Develop Software that meets or exceeds customer needs, operational needs Work with Product Managers, Software Development Manager, UX Designers/Researchers to identify needs Collaborate with and mentor junior members on the team About the team Ballista is a two pizza team delivering on the charter of a single pane of glass for troubleshooting experiences used by 6000 support engineers worldwide in distributed sites.
- These experiences (in the Troubleshooting Console or TSC product) help solve end customer issues and need to be highly available (99.9% availability) with redundancy to support mission critical processes.
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