Social Security Administration

Technical expert responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases.. Examples of specialized experience include functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.). Your Resume/Application must show at least one year of qualifying specialized experience equivalent to the GS-11 grade level and experience in (1) adjudicating, authorizing, investigating or reconsidering claims through face-to-face, telephone and other communication (2) functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.). Panel interviews may be conducted via video conferencing software, if technically feasible.. Once selected for the Claims Technical Expert position in SSA, you will contribute to the Agency's mission by providing program expertise in the developing and adjudicating the most complex, non-routine Supplemental Security Income (SSI) program and/or Retirement Survivors Insurance (RSI) program.

social insurance specialist

Click 'Apply' to see all locations. Summary Position Location: This vacancy is for multiple locations. APPLICATIONS considerations only for the Interagency Career Transition Assistance Program (ICTAP) in commute area of the selected location. Duties Technical expert responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases. Provides lead role in technical training and mentoring other employees. Qualifications Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.); adjudicating, authorizing, investigating or reconsidering claims; and evaluating benefit programs to assess the integrity and quality of operations. Your Resume/Application must show at least one year of qualifying specialized experience equivalent to the GS-11 grade level and experience in (1) adjudicating, authorizing, investigating or reconsidering claims through face-to-face, telephone and other communication (2) functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.), (3) adjudicating post-entitlement actions including Continuing Disability and Entitlement Reviews and using software and systems (4) mentoring, reviewing, or providing formal/informal training to Claims Specialists on laws, regulations, policies, and procedures. Candidates must describe specialized experience in detail. All qualification requirements must be met by the closing date of the announcement. Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period, you will be credited with 6 months of experience). COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible. Education There is no substitution of education for experience at this grade level. Additional Information In addition to the minimum qualifications, applicants must be eligible under the following category: Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP). In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov. Do you have a desire to: help SSA manage its Social Security programs? analyze and solve problems? help and advise millions of retired and disabled individuals? work on a team to make a difference in people's lives and your own? Join SSA, one of the Best Places to Work in the Federal Government! Once selected for the Claims Technical Expert position in SSA, you will contribute to the Agency's mission by providing program expertise in the developing and adjudicating the most complex, non-routine Supplemental Security Income (SSI) program and/or Retirement Survivors Insurance (RSI) program.

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