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SMB Customer Success Manager
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$75,000 - $88,000 a year
Full-time
- We are seeking a dynamic SMB, Customer Success Manager to join our team and play a vital role in ensuring the success and satisfaction of veterinary office staff who use our platform.
- Run the onboarding process for veterinary office staff, ensuring they have a smooth and successful start with our platform.
- Serve as the main point of contact for Veterinary clinic clients, understanding their unique needs and requirements.
- Monitor client engagement and adoption of our services, identifying opportunities for improvement and growth.
- Pet insurance's popularity is growing rapidly as pet owners seek protection from the high cost of veterinary care.
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