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Small Business Client Service Manager
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Full-time
- Overview The Select Commercial Lines Account Manager is accountable for delivering high quality and efficient service to external clients through the day-to-day account management of an assigned group of accounts that are similar in size with relatively simple to moderately complex needs.
- This role reports directly into either the Center's Client Service Director or the Center's Client Service Supervisor.
- This role directly contributes to key business outcomes such as client retention, client satisfaction, client growth, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
- Acts as the primary contact for the buyer and the ultimate owner of the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.
- About You Required: Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience.
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