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Shop Foreman & Technical Communicator
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- Reports to: Service Manager or Service Location Manager
- Dealer Profile Administration (DPA) Code: Shop Foreman
- Coordinates CCMS cases between Technicians and John Deere CCMS factory support as needed
- Works with John Deere as a partner in quality to help identify emerging product quality concerns and support problem resolution
- May fill the Service Manager or Service Location Manager role in their absence
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