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Shared Services Specialist
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$24.04 - $26.45 an hour
Full-time
- This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA
- We are posting this job announcement across multiple locations in a remote work environment*
- The Shared Services Specialist is a customer-centric problem solver supporting small business owners who utilize multiple services offered by Guidant Financial.
- They are always looking to improve our Net Promoter Score (NPS) through de-escalation and being a point of contact for their clients to rely on to resolve complex issues.
- Successfully achieve department SLAs for live calls, voicemail, email communication, and NPS scores
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