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Service Technician Level 2
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$45,000 - $55,000 a year
Full-time
- We are seeking a dedicated and customer-focused Level 2 Helpdesk Technician to join our IT support team.
- Additionally, the role may include a component of field services, requiring the technician to perform on-site installations, maintenance, and repair work.
- The ideal candidate will have excellent problem-solving skills, a strong technical background, and the ability to communicate effectively with non-technical users both remotely and in person.
- Set up and configure desktop computers, peripherals, and accounts assigning security levels.
- Using a ticketing system to track, record, and communicate requests.
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