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Service Operations Manager
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Full-time
- We are seeking a dedicated Service Operations Manager to oversee the telematics operations team and manage software deployments and devices.
- The candidate will work closely with internal and external IT partners/vendors to monitor overall telematics operations functionality, effectiveness, and recommend methods to improve efficiency, service, and cost reduction.
- Responsibilities include managing Connected Truck Technical operations, process and reporting systems, issue management, vendor management, contract negotiations, and customer care.
- The role demands a combination of managerial, professional, business, and technical systems knowledge and skills.
- The hardware devices or telematics software.
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