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Service Manager
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- Insures the effective scheduling of service work, and processes retail, warranty and internal repairs orders efficiently and in a timely manner
- Develops and executes service training schedule, including technician certifications & manufacturer provided training
- Supports General Manager in the execution of successful boat shows, store and off-site sales/customer events
- Builds and maintains positive customer and manufacturer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation
- Promotes teamwork, and supports other team members, departments and locations to insure the customer has a seamless experience through the sale, financing, delivery and subsequent servicing of the boat
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