Upvote
Downvote
Service Manager
Share Job
- Suggest Revision
$36 - $54 an hour
- Insight Global is seeking an experienced Service Manager/Systems Analyst for a Fortune 500 Healthcare company.
- This resource will Oversee, facilitate, and administer ITIL based service support and/or technical account management in the coordination of incident ownership and customer management.
- Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management inclusive of RCA facilitation and management, request management as well as technical resolution management.
- This will also include communication at various levels during service engagements from tactical (incident based) to strategic (proactive problem management).
- This position will sit fully remote!
Active Job
Updated TodaySimilar Job
Relevance
Active