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Service Excellence Manager - Regional
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Full-time
- Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines.
- Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency - coin and controlling - distributing cash to Tellers in prescribed limits.
- Habitat for Humanity) etc.
- Full knowledge of all branch operations encompassing making sound business decisions and including evaluating, honoring and approving all exception items minimizing potential loss to the bank; supervises Operational Risk. Ensure the branch is in compliance daily meeting all Retail Banking Policy and Procedures.
- Knowledge of KYC (Know Your Customer) and CIP (Customer Identification Program).
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