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Service Desk Tier I
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$20 - $25 an hour
Full-time
- Dice is the leading career destination for tech experts at every stage of their careers.
- Title: Service Desk Technician
- Our client seeks a Help Desk Support I to support a federal government client at one of their Washington, DC Metropolitan area locations.
- Conduct problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible.
- Accurately record, update and document requests using the IT service desk system
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