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Service Desk Technician
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$23 - $29 an hour
Full-time
- This technician will be expected to prepare, maintain and uphold logging and reporting procedures and monitor desktop operations via ticketing system.
- Must be able to document, execute, and maintain desktop security standards as per IT security policies and handle system administration of enterprise desktop asset management software tools.
- Ability to setup, support and trouble shoot VTC (Video Teleconference) and VOL (Video Online)
- Ticketing system (ServiceNow)
- Basic understanding of IT enterprise infrastructure such as networks, systems, telephony and storage and the interrelationships between the components.
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