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Service Desk Engineer
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$65,000 a year
Full-time
- Entre Computer Services is Rochester's leading provider in technology services including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software Sales, and IT Outsourcing & Recruiting.
- The ideal candidate will possess a strong technical background with expertise in network troubleshooting, Active Directory maintenance, Windows Server OS, and backup platforms such as Veem, Datto, Axcient, and Skykick.
- The Service Desk Engineer will play a critical role in providing technical support and maintaining the IT infrastructure to ensure seamless operations within the organization.
- Implement and manage backup solutions utilizing platforms such as Veem, Datto, Axcient, and Skykick to ensure data integrity and disaster recovery readiness.
- Administer Office 365 environments, including user provisioning, licensing, email configuration, and SharePoint/OneDrive management.
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