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Service Department Specialist / Customer Service
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- Express Employment is looking for a Service Technician Specialist / Customer Service Representative to join a reputable company in the Forest Lake area Directly.
- Office hours are 7:00AM to 3:30PM. The ideal candidate is a high-energy individual with excellent organizational skills, strong attention to detail and the ability to communicate effectively in written and verbal communications.
- Responsibilities: Manage all incoming service requests via phone and email for Plumbing, Heating, Ventilation and Cooling, (HVAC) and Drain Cleaning.
- Input all information in Salesforce-based dispatch software.
- Strong organizational, communication, and time-management skills Proven ability to work in a fast-paced environment Positive, high-energy attitude Resourcefulness, creativity, and problem-solving skill set Proficiency in Microsoft Office, especially Outlook, Excel and Word. This company is a Plumbing and Heating organization dedicated to providing high-quality services to general contractors, builders, and commercial customers in the Twin Cities and surrounding areas.
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