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Service Coordinator
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- Securitas Technology include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.
- The Service Coordinator assists the Service Manager and/or Service Supervisor and the branch staff in performing assigned administrative duties including but not limited to making initial customer contact, scheduling technicians, managing vendor and sub-contractor relationships, ordering job site materials, stocking materials in warehouse, produce and process invoices, receive customer calls, assist in solving customer complaints, produce reports, and make travel arrangements.
- The Service Coordinator reports to the Service or Operations Manager.
- Work with dispatch to schedule Service Technicians for service requests and fire inspections.
- Communicate daily with Service Technicians, providing assistance while on the job site or while in transit.
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