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Service Center Supervisor
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- With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health.
- Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
- 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
- Assists in the formulation and management of performance targets for individuals and teams.
- Measures performance with key metrics such as number of calls per Call Center Agent, queue time, call abandonment %, dropped calls, and customer service satisfaction levels.
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