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Service BDC Agent - Honda
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$17 an hour
Full-time
- The Service BDC Associate is responsible for generating services appointments with customers that contact Poway Honda via the internet.
- The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.
- This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.
- The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
- Respond to internet inquiries with courtesy, accuracy and professionalism.
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