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Service Advisor - KIA SOUTH ATLANTA
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- Position Summary: The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers.
- Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
- Lift the hood of every vehicle and look underneath for potential additional repair needs.
- If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
- Obtain customer's signature on repair order; provide customer with a copy.
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