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Server
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Full-time
- ServerROLE PURPOSE A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations.
- Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable.
- KEY DECISIONS Influences: Guest experience Exercising standards of Responsible Service of Alcohol MEASURES OF SUCCESS Consistently fulfill the Key Responsibilities and Accountabilities above Service Strength Code rating meets/exceeds company standards Guest satisfaction scores Meeting all key metrics outlined on the myPerformance scorecard QUALIFICATION REQUIREMENTS Must be able to deliver plates and food and clear tables Must be able to lift up to 30 lbs.
- Must be able to stand and walk during entire shift Must be able to reach, bend, stoop and wipe counters/tables COMPETENCIES PASSION FOR THE GUEST – Creates a seamless Guest experience for by being the face of the door, welcoming the Guests, and enthusiastically meeting their needs.
- Makes a difference in the guest experience by personalizing service to exceed guest expectations.
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