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Senior User Support Specialist
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- CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency.
- CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology.
- Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
- Setup,monitor, train, troubleshoot, diagnose, and resolve issues with web conferencing tools including but not limited to: (a) Zoom.gov (b) Skype for Business (c) WebEx (d) Team Meeting (e) Adobe Connect Qualifications.
- 4+ years of demonstrated experience in training over 100 users in all aspects of Skype for business.
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