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Senior Strategic Customer Success Manager
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Full-time
- Senior Strategic Customer Success Manager 22-02-24
- With the Nextuple Fulfillment Studio, we help level the playing field, providing best in-class Promising, Inventory, Order Orchestration and Fulfillment microservices that allow retailers to compose the Order Management Platform of their choosing, that fits best for their business, with more control than traditional SaaS providers and at a fraction of the cost of building it themselves.
- Your Role As a Senior Strategic Customer Success Manager, you’ll help our existing clients understand how they can reach new heights in their business with Nextuple.
- Customer Success leadership - Delivery and Program Management Collaborate and support delivery and implementation partners by aiding in risk mitigation, escalation and resolution.
- Customer Success Leadership – Client Strategy and Growth Manage a defined set of current, strategic Nextuple client, engaging in a consultative selling efforts to enhance the value of the Nextuple Fulfillment Studio and expand revenue opportunities beyond their current scope
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