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Senior Specialist - Inflight Safety Programs & Quality Assurance
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Full-time
- From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training, and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
- Additionally, the position prepares stakeholders within Inflight for all scheduled audit and participates in corporate audit preparation.
- The position coordinates cross-divisional safety projects as warranted, as well as proactively managing Inflight's relationship with Association of Flight Attendants (AFA) representatives and other appropriate stakeholders.
- Additionally, this role will be responsible for the administration of the Flight Attendant Fatigue Program.
- Drives visibility through data tracking, trending, and analysis of all available data streams (Inflight Quality Control / Quality Assurance, Fatigue Risk Management Program, Safety Management System) to ensure compliance with regulatory entities
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