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Senior Quality Assurance Analyst - Consumer Lending
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- The Senior Quality Assurance Analyst is responsible for performing a thorough compliance and quality control post-closing review of consumer loans, lines of credit and credit cards to ensure adherence to Tower Federal Credit Union (TFCU) policies, procedures and underwriting guidelines as well as State and Federal regulatory requirements.
- Executes thorough compliance post-closing reviews of consumer loans as needed to ensure business needs are met and compliance with TFCU policies, procedures and underwriting guidelines as well as State and Federal regulatory requirements to include but not limited to the NCUA, CFPB, Dodd-Frank regarding ATR and the Card Act, Reg Z and the Military Lending Act and to provide feedback with a list of any/all findings.
- Maintains a thorough knowledge of types of fraud, performs fraud investigations and communicates regularly with the Consumer Lending Compliance & Quality Assurance Manager and the AVP BSA Compliance Officer regarding ongoing fraud cases.
- Initiates team's second review process and analysis of Withdrawn/Cancelled/Declined consumer loan applications in order to determine Reg B violations, assess risk and provide recommendations to management for an alternate solutions.
- Cross-trained in several tasks and platforms to assist and act as backup for Manager of Compliance and Quality Assurance, Quality Assurance Analyst, and Consumer Loan Underwriter.
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