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Senior Product Operations Specialist - Feature Rollouts
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$88,000 - $110,000 a year
Full-time
- Offering powerful tools for communication, contracts, invoicing, payments, and more, the platform puts independent professionals in control of their process and client experience.
- As a Senior Product Operations Specialist, your North Star is creating a frictionless experience for our members (customers) leading up to and during product releases.
- You'll also partner with cross-functional product development teams, providing recommendations that you cultivate as a result of analyzing user support trends and other data.
- As a Senior Product Operations Specialist, you’ll advocate for and represent the voice of both the member and Support, and ensure feature rollout readiness (for Support and Education teams).
- You are meticulous and can work through ambiguity by focusing on your North Star as a Senior Product Operations Specialist.
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