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Senior Product Documentation Specialist
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- The Senior Product Documentation Specialist owns creating, editing, and maintaining support materials such as articles, FAQs, videos, and screen capture tutorials for our digital courseware offerings and solutions.
- The Senior Product Documentation Specialist helps to coordinate, delegates tasks to, trains and edits the work of other content developers.
- Prioritize and contribute to the writing, editing, and creation of a range of support materials including articles, FAQs, videos, and screen capture tutorials for our digital courseware offerings and solutions.
- Collaborate with Customer Support, Customer Success, Product, Media Editorial, Marketing, and Sales to meet the documentation needs of our customers and to translate those needs into project plans and schedules.
- Extensive experience as an educator or instructional designer.
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