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Senior Operations Manager
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$83,000 a year
Full-time
- THE SENIOR MANAGER: Provides overall leadership, supervision and direction on strategic initiatives and operating standards to positively impact business results for selected areas under guidance of GM.
- Works with GM, AGM, and Training Manager to review talent pool and make recommendations on staffing needs and hiring programs to ensure proper usage.
- Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.
- Reviews and educates cost control opportunities taking corrective action as needed and suggesting alternative courses of action with leadership.
- Guests: Consistently meet the standard for the guest experience (quality of operations)
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