Upvote
Downvote
Senior Manager, Training & Enablement
Share Job
- Suggest Revision
$150
- Senior Manager, Training & Enablement
- As a Senior Manager of Training & Enablement on the Core Operations team, you will play a critical role in driving the strategy and execution of how we achieve organizational effectiveness.
- Reporting to the Director of Operations, you will be responsible for the program design and delivery of onboarding and continued education tailored specifically to the Core Operations team, lead the development of Quality Assurance (QA) systems to coach up our team, and own the knowledge management strategy to keep the team educated on product and policy changes.
- Partner with Operations leadership to up-level training for existing workflows, establish norms for how to design training programs for future workflows, and flexibly utilize tooling that ranges from Google Sheets, docs, and slides to Alma’s formal Learning Management System, depending on the learning needs of the team.
- Develop a QA program with a focus on impact and success metrics to determine achieved learning outcomes of the team and enhance organizational effectiveness.
Active Job
Updated YesterdaySimilar Job
Relevance
Active