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Senior Manager - Digital User Experience, Design, And Research
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Full-time
- The Senior Manager - Digital User Experience, Design, and Research will lead a team in creating intuitive, user-centered designs that enhance the overall user experience and drive engagement with Boston Scientific’s digital products, particularly those focused on customer-facing channels.
- This role involves overseeing user experience, research, and design to define the strategic direction and promote cross-divisional collaboration, ensuring alignment with Boston Scientific's commercial objectives.
- Build and lead the Digital UX Design team by coaching, developing, and mentoring team members, providing direction to ensure high-quality work and timely project delivery.
- Identify and recommend modern UX trends, technologies, and tools to improve the UX design process and outcomes.
- Review and provide feedback on UX design deliverables to ensure they meet quality standards, including adherence to accessibility guidelines, and serve business needs to improve customer satisfaction and task accomplishment for employee- and customer-facing channels.
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