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Senior IT Support Engineer
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- The Senior IT Support Engineer is responsible for providing high quality hands-on support to the team across the organization at Extend.
- Provide white-glove support to the team members of Extend through hands-on troubleshooting and support tickets
- Manage the company’s MDM solution, including installation profiles, remote support, and remote wipe
- Develop detailed technical documentation for use by internal IT teams and to enable self-help for Extend employees
- Prevent and address security issues such as virus/malware/phishing to protect Extend’s intellectual assets
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