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Senior IT Process Analyst
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- Princess Cruises, Holland America Line, and Seabourn offer world-renown vacations at sea to travelers around the globe.
- This is an opportunity to join a dynamic, unified organization as part of their highly experienced team in our corporate office.
- The successful IT Process Analyst, Service Delivery will be a champion for transparency and effective communication to our end users.
- Develop Dashboards and Report to monitor KPI’s from vendors and Internal teams
- Drive/Monitor the efficiency and effectiveness of overall incident, change, and problem management processes
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