Vertisystem

Job Title: Senior Information Technology Support Engineer. Client is looking for an IT Support Engineer - Hardware Lifecycle Specialist to join our Workplace Technologies Support and Services Team. This role will be part of the backbone of technology logistics.. ● Maintain clean CMDB and asset records.". Experience working with asset management systems like SnipeIT and/or ServiceNow.. Technical knowledge of MDM/UEM systems such as JAMF, Workspace One, Intune, etc.

information technology support

Job Title: Senior Information Technology Support EngineerLocation: Onsite Role- San Francisco, CA in 94105Duration: 09+ Months Contract with Possible ExtensionPay Range: $30-$33/HR on W2 Job Description:• Client is looking for an IT Support Engineer - Hardware Lifecycle Specialist to join our Workplace Technologies Support and Services Team. This role will be part of the backbone of technology logistics. You will support all hardware lifecycle including shipping, receiving, assigning, removing, and tracking assets throughout the employee lifecycle process. In addition, you will be able to troubleshoot hardware and software issues on new and re-purposed Apple and Windows devices. Responsibilities:● Responsible for hardware logistics, asset management, and facilitating hardware repairs with vendors.● Regular auditing of asset and configuration management records.● Weekly shipping of hardware to new hire employees.● Receive and process returned hardware.● Conduct quarterly reconciliation inventories.● Maintain clean CMDB and asset records." Skills: Qualifications:• 1-3 years experience working in an internal IT Support Role.• 1-2 years experience shipping and receiving to domestic locations.• Experience working with asset management systems like SnipeIT and/or ServiceNow.• Technical knowledge of MDM/UEM systems such as JAMF, Workspace One, Intune, etc.• Experience with ServiceNow as a ticketing system.• Knowledge of asset lifecycle management best practices.• Experience working with vendors to repair damaged assets.• Strong attention to detail, ensuring procedures are completed in accordance with the requirements.• Strong organization and time management skills, and ability to multi-task and follow up on action items/requests in a timely manner.• Experience troubleshooting laptop hardware.

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