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Senior Customer Experience Lead Analyst
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- This position will utilize SAS, Business Objects, Excel and other analytics tools to extract and assemble relevant data from multiple systems to help the Customer Experience team assess the Bancorp’s products, policies, servicing, etc.
- Lead the development and automation of reports and dashboards using analytical tools such as SAS, Tableau, Snowflake, Power BI, Excel, and Business Objects.
- Supervisory Responsibilities: Provides employees timely, candid and constructive performance feedback, develops employees to their fullest potential by providing challenging opportunities, develops the appropriate talent pool to ensure adequate bench strength and succession planning, and recognizes and rewards employees for accomplishments.
- Bachelor's degree in Computer Science, Management Information Systems, or Business Analytics.
- Certifications, such as Tableau, or SAS Certified Advanced Programmer preferred
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