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Senior Conversation Designer
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- walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities.
- Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day.
- Bachelor's degree in Computer Science, Engineering, Human Computer Interaction, Linguistics, Cognitive Science, Graphic Design, Digital Communications design, or a related field and at least 1 years of experience with Conversational Design (e.g., Voice and Chat) OR High School diploma/GED and at least 4 years of experience with Conversational Design (e.g., Voice and Chat)
- Experience with IVR (Interactive Voice Response) application design and as a user experience designer, interaction designer, or hybrid designer
- Experience with speech recognition software applications, experience with voice or multimodal speech interfaces; knowledge of speech and language technologies i.e. speech recognition (ASR), natural language understanding (NLU), and voice user interfaces (VUI) and chat design
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