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Senior Clinic Operations Representative - Full Time
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Full-time
- Complete computer aided, on-line registration screen with parent/guardian via telephone or in person in professional & courteous manner.
- Ensure managed care carve outs (lab and radiology carve outs) are adhered to.
- Notify parents of the need for completed insurance referral form or pre-authorization prior to scheduled/unscheduled appointments.
- Verify insurance information is complete prior to procedure and collect and verify pre-authorization/referral information: Goal is to obtain authorizations 5 days in advance of service; Interface with insurance companies as needed; Document activity in “account notes” following standards set by department.
- Utilize all systems where patient information may be stored (EPRS, SCI, Cerner, IDX, McKesson, etc.)
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