Aztec Shops

Under routine direction of the Conference Services General Manager, this position is responsible for working directly with group leaders in facilitating logistics arrangements for conference groups and responding to the day-to-day needs of individuals in the conference and summer school programs.. Acts as a liaison for San Diego State University (SDSU) Conference Services in assuring that accommodations for lodging, meetings, facilities, meals and other arrangements are coordinated and scheduled as specified in each conference group's contract or subsequent amendments.. Attends weekly meetings with senior staff members and several times a week with the Conference Services Senior Manager.. Assists the Conference Services Managers with logistical arrangements for conference groups prior to arrival as well as when the group is officially on-site.. Employee is frequently required to stand, walk/move, reach, bend, stoop, and move themselves to different locations on the SDSU campus.

operations assistant

Description SUMMARY: Under routine direction of the Conference Services General Manager, this position is responsible for working directly with group leaders in facilitating logistics arrangements for conference groups and responding to the day-to-day needs of individuals in the conference and summer school programs. This position requires the incumbent to be available to work a specific period of time, approximately May 18th through August 10th. This position may require a flexible schedule during stated times and may include early morning, late evening shifts and some weekend shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION: NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul><li>Acts as a liaison for San Diego State University (SDSU) Conference Services in assuring that accommodations for lodging, meetings, facilities, meals and other arrangements are coordinated and scheduled as specified in each conference group's contract or subsequent amendments.</li><li>Attends weekly meetings with senior staff members and several times a week with the Conference Services Senior Manager.</li><li>Assists the Conference Services Managers with logistical arrangements for conference groups prior to arrival as well as when the group is officially on-site.</li><li>Assists and communicates effectively with clients via email, phone and in person.</li><li>Oversees completion of registration forms, preparing welcome materials, conducts welcome orientations and campus tours.</li><li>Coordinates the check in/out process of groups, to include working with the Campus Partner Coordinators to ensure proper and timely set-up of tables, chairs, and meeting facilities; assists with set-up of tables, chairs, AV equipment, etc. as needed.</li><li>Responsible to meeting multiple deadlines that are assigned to each program</li><li>Works extensively with campus departments to ensure that they have all necessary information to provide excellent customer service.</li><li>Ability to move self across campus quickly and on short notice to pick-up, print and/or scan mail, permits and other documents, and to set up and check facilities and equipment as needed.</li><li>Sorts and distributes mail accordingly; inventories and maintains proper quantity of front desk supplies.</li><li>Prepares a variety of reports and paperwork relating to the billing and tracking of conference groups and participants; submits reports within 48 hours of departure for each group.</li><li>Attends training meetings and completes training courses as required of the position.</li><li>Develops and maintains working relationships with conference staff/attendees, coworkers, vendors, student organizations, faculty, staff, and university personnel.</li><li>Assists other departments as directed by supervisor.</li><li>Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.</li><li>Other duties as assigned.</li></ul> Minimum Requirements MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED: The minimum requirement for applicants is a high school diploma or GED; and a minimum of at least one year experience in a position with significant public contact experience. Incumbent must be highly organized and detail oriented with the ability to track, coordinate and prioritize varied tasks, set deadlines and complete projects accordingly. Must have excellent interpersonal, oral and written communication skills and maintain a professional manner in all situations. Must have the ability to solve a wide range of problems and assist in emergencies by developing practical solutions. The following training courses will be offered, as they are requirements of the position: Environmental Health and Safety, Fire Alarm, Computer Security Awareness and Defensive Driving. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS LANGUAGE SKILLS: Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to read and comprehend a variety of informational documentation, procedures and correspondence. Requires the ability to write correspondence with proper format, punctuation, spelling and grammar. Must be able to communicate effectively using electronic media and in written and verbal forms. Requires the ability to effectively communicate with customers and employees. MATHEMATICAL SKILLS: Requires the ability to prepare and analyze numerical figures, create and interpret spreadsheets. Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages and decimals. REASONING ABILITY: Requires the ability to apply common-sense understanding to carry out general written or oral instructions. Must be able to multi-task, prioritize work and pay attention to detail. Requires above average analytical and quantitative skills. MANUAL DEXTERITY: Must be able to utilize a computer and the ability to use a variety of office machines and equipment. PHYSICAL COMMUNICATION: Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds. Physical appearance presented to the public and internal employees must be professional. PHYSICAL DEMANDS: Employee is frequently required to stand, walk/move, reach, bend, stoop, and move themselves to different locations on the SDSU campus. Must be able to operate computers, copy machines, fax machines and other general office equipment. Must be able to move, lift or carry heavy objects or materials up to 50 pounds. Specific visual abilities required by this job include close vision for extensive reading and interpretation of charts and/or spreadsheets. WORKING CONDITIONS AND HAZARDS Work is regularly performed in a traditional office setting. The noise level in the work environment is usually low to moderate. BACKGROUND CHECK INFORMATION: A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd. Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses. Failure to answer background check questions honestly, and satisfactorily complete the background check may affect the employment status of applicants or continued employment of current Aztec Shops employees who apply for promotional positions which require a background check. Aztec Shops Ltd. complies with all applicable federal, state and local laws, including California Fair Chance Act, when conducting background checks. Aztec Shops will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Aztec Shops is concerned about criminal history that is directly related to the job, you will be given notice and an opportunity to respond and provide additional information such as rehabilitation efforts or mitigating circumstances, or information pertaining to the accuracy of the background report. Aztec Shops will consider all evidence of rehabilitation and mitigating circumstances. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage. Aztec Shops is committed to providing equal employment opportunity (EEO) decisions solely upon an individual's qualifications relating to the requirements of the position for which the individual is being considered, in regards to recruiting, hiring, training, transferring and promoting the best qualified persons for all jobs without regard to ancestry, age, color, disability, genetic information, gender, gender identity, gender expression hair style or texture associated with race, marital status, medical condition (genetic characteristics (GINA) , cancer or a record or history of cancer), national origin, race, religion (religious dress/grooming practices), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions, reproductive choices), sexual orientation, military or veteran status, victimization of domestic violence (includes sexual assault, and/or stalking),or any other categories protected by law. Aztec Shops ensures that this applies to all personnel actions such as compensation, benefits, transfers, layoffs, company-sponsored training, promotions, terminations and disciplinary actions. Aztec Shops, Ltd. is also committed to promoting a diverse, equitable and inclusive workplace culture. Our organization embraces the many dimensions of diversity that make individuals unique and harness a variety of perspectives in order to create better outcomes that will benefit everyone.

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