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Sales Support Specialist
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Starting at $45,000 a year
Full-time
- ComDoc Inc, A Xerox Company, is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Sales Support Associate / Specialist to work out of Columbus, OH office and provide support to our sales teams with both internal and external communication by educating, escalating, and resolving issues to promote revenue generating activity.
- Resolve customer issues such as billing, leasing, invoicing, FMAudit, service and supply escalations.
- Work with the Sales Team, external support, Xerox, Operations and Leasing (internally or externally) as needed to reach resolution.
- Support Data Quality Management (DQM) and Symantec Online Network for Advanced Response (SONAR) - pricing adjustments, document creation, functionality support.
- e-Automate, a cloud-based managed print service software for office technology businesses, reporting.
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