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Sales Support Specialist
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Full-time
- CORT Events is seeking a Sales Support Specialist to join our Customer Service team in Woodridge, IL.
- This role provides support to the Sales Teams (Account Executives and Strategic Account Managers) on a nationwide basis in the Events, Exhibit house, and Tradeshow sales process by providing a positive customer experience, corresponding by phone and email, preparing sales quotes with order entry, and other administrative duties for accounts to include database management, accounts receivable, addressing client complaints, and updating client records and orders.
- Provide support to Sales team and clients during the sales process by communicating with clients, preparing quotes and order requests, answering simple product questions, and offering client support.
- Communicates with clients by phone and email, and Acts as liaison between Operations, Client, and Account Executive/Strategic Account Manager.
- Provide excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
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