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Sales Manager
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- Demonstrate strong account management fundamentals, including effective entry of all activities in CRM system, tracing next steps, pipeline management and setting future meetings.
- Deliver on assigned group room and catering sales goals that contribute to the overall financial success of the lodge
- Exercise appropriate authority to skillfully negotiate contracting terms including, but not limited to, pricing for meeting room rental and audio visual
- Submit a weekly report to the director of sales and catering documenting sales activities, converted business and pipeline progression
- Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepancies
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