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Sales & Logistics Support Specialist
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- Some main components of the job include the following: Managing customer information for our Industrial Workforce Development (IWD) business; creating, updating, and inactivating customers in the ERP system.
- Creating quotation documents for the IWD Business in the ERP system; may specify the right training product requested by the customer and offer it with a proper price.
- Operating the order fulfillment process in the IWD business, from the enrollment of the participants to request for invoice to Finance.
- Managing and operating the logistic process for the training required equipment for trainings offsite to include shipping, receiving, storing, and replacing damaged components; should be able to prepare the delivery documents and receiving documents in the ERP system.
- Key accountabilities Receives request to create, modify and inactivate customers in the ERP Master Data. Evaluate the customer data to avoid problems in the Customer Master Data. Operates the ERP system to create, change or inactivate customer information.
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