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Sales / Customer Service
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- These associates work in cooperation with their Department Supervisor and other associates in their department as well as other sales departments.
- Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.
- Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
- Ask open ended questions about customer's projects in order to determine their needs and level of expertise
- Acquire beginner product knowledge in adjacent departments
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