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Safety Support Specialist
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$20 - $28 an hour
Full-time
- Manage a high-volume of reactive tickets about potentially malicious content (phishing, cryptocurrency and financial scams).
- Employ critical thinking, emotional intelligence and creative problem-solving skills while navigating sensitive and nuanced safety concerns.
- 3+ years of experience in content review, specifically around financial scams, within a Trust & Safety team (or equivalent)
- Comfortable working asynchronously in a fully remote environment to resolve complex and sensitive problems.
- Experience with Salesforce, Notion, Twilio and/or Sift
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