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RN Telehealth Nurse
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Full-time
- Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley.
- Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
- GLFHC is currently seeking a bilingual (English/Spanish) a RN Telehealth Nurse.
- Under the supervision of the Customer Support Center Manager and Associate Vice President of Nursing and Clinical Support, the Telehealth Nurse performs all functions necessary to ensure that calls are handled efficiently and professionally, promoting overall customer service and satisfaction.
- Performs initial phone triage and educates patients on the appropriate use of the health care system based on clinical judgment, established guidelines and patient needs
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