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Risk Manager
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- Participate in the health center's performance improvement, safety, infection prevention, compliance and emergency response plans.
- Conduct Compliance department training for new hires and annually for all staff, students & volunteers; to include but not limited to topics on OSHA, complaint process, incident/accident reporting, health center policies, HIPAA, age-specific care, incident command system, compliance program, infection prevention, patient rights & responsibilities, use & handling of personal protective equipment and emergency equipment & supplies.
- Implementation and coordination of patient satisfaction survey (written, phone interview, and on-site) and provides written report of findings.
- Implementation and ongoing coordination of patient focus group for patient satisfaction and improvement activities.
- Participate in outreach activities; volunteer participation in at least two health center-sponsored community events for a minimum of four hours each per year.
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